Frequently Asked Questions

Our Boxes & Subscriptions

What exactly comes in a Volleybird box?

Every Volleybird box contains at least 5 carefully curated luxury items and accesorries valued over $200+.  Products span categories including:

  • Premium Gear for Your Sport (full-size products from quality brands)
  • Luxury Lifestyle Accessories (jewelry, leather goods, hair accessories, elegant home accessories)
  • Apparel (top brands and luxury tops, shorts, socks, tees, hats/visors)
  • Wellness & Self-Care (aromatherapy, bath luxuries, muscle recovery, hydration)

Every box is themed (like "Autumn Renewal" or "Holiday Glamour") and includes a detailed curation card explaining each item's story.

How much does Volleybird cost and what are my subscription options?

Subscription Plans:

  • One Single Box: Monthly: $130 including free shipping (A 30% savings off retail)
  • 3-Month Prepay: $297 (approx 50% off retail)
  • Pay as You Go Subscriber: $108/box 
  • All boxes include free shipping

Shipping: FREE within continental US. Alaska/Hawaii add $10. International shipping available to select countries for $25. 

Each box is a beautifully designed box and perfect for giving as a gift.

All plans auto-renew but can be canceled anytime. Subscribers receive priority access to limited edition boxes and exclusive items.

Can I skip a delivery? or cancel anytime?

Yes, absolutely. We believe in complete flexibility:

  • Skip a Delivery: Log into your account at volleybird.shop and simply make the adjustment. No charges, no penalties.
  • Pause Subscription: Going away? Pause for up to 3 months. You control it.
  • Cancel Anytime: No commitment required on pay as you go plans. Pre-subscribed 3 box purchases will simply end.
  • Reactivate Easily: Skipped or canceled? Rejoin anytime with your preferences saved.

**For prepaid plans, you can pause delivery but not cancel mid-term for a refund. However, you can transfer remaining boxes as gifts.

Can I buy a subscription as a gift? How does gifting work?

Yes! Volleybird makes the perfect luxury gift for players of these sports. 

Just select the Gift a Gift in the top menu. Then select the sport, the duration of the subscription or a single box. Add to cart. You're all done!

Gift Presentation:

  • Beautiful digital gift announcement you can print or email.
  • A custom note if you have a physical box delivered.
  • You choose the start date
  • More questions? Email us at support@volleybird.shop

Gift Management:

  • Recipient can manage preferences after first box
  • They can exchange to a different sport if they've received a subscription

No auto-renewal for gift subscriptions unless recipient opts in on their own.

When will my box ship and how does billing work?

Billing & Shipping Timeline:

  • Billing Date: Once you're pre-paid, no other bill. If you pay as you go, you'll receive an email alert 3 days before a box ships if you opt out. Otherwise, your card on file will be charged.
  • Shipping Window: We aim to keep everyone on a 60-day shipping cycle based on their individual purchase date.
  • Delivery: Generally within 3-5 business days after shipping (you'll receive tracking). If you need it faster, please make sure to choose upgraded shipping!

What if I don't like something in my box? Can I exchange items?

We want you to LOVE everything. But because these boxes are a "surprise and delight" there may be some times you expect something that isn't in the box. That's why it is a subscription, because from one box to the next we're giving you a wide variety. No shirt in this box? That means the next box will probably have one.

  • If an item is damaged, we will exchange it with proof of damage.
  • If an item doesn't fit, simply request a size exchange and we will facilitate that for you.
  • Individual products you purchase from us are exchangeable for a gift card to use towards future purchase.

Can I customize my box or choose my products?

Volleybird is intentionally customizable by gender, sport and size.

But can you choose what goes in your box? No. And—here's why:

Unlike other subscription boxes where you choose items, Volleybird offers a true discovery experience. Our team, including former luxury buyers for high end boutiques and sports buyers select products you wouldn't necessarily find on your own or choose yourself.

The Volleybird Magic: 87% of members say their favorite items were things they never would have purchased themselves. That's the joy of curation.

Is this really worth it?

Let's break down the value:

Tangible Value:

  • Retail value of items we conservatively use the $185.00 per box value. Subscribe and you're getting tremendous value at over 50% off.
  • Free shipping: $10-15 in savings.
    Intangible Value:

    Time saved researching and shopping: 3-4 hours
    Discovery of brands you'd never find: Invaluable
    Monthly joy and anticipation: Proven mood booster
    Self-care ritual: Improved well-being

  • The feeling of being asked where you got that latest find? Priceless.

General Questions

What makes Volleybird different from FabFitFun or other subscription boxes?

Volleybird is designed exclusively for amateur athletic women who value true unique and luxury products.

We don't compete on price—we compete on prestige, quality, and the joy of true meaningful discoveries inside each box. Everything in each box is meant to have a utility both during and after play.

Who is Volleybird really for? Am I the right fit?

Volleybird is perfect for you if:

You appreciate quality over quantity
You're established in your love of your sport!
You value self-care but struggle to prioritize it
You enjoy discovering new brands
You have discerning taste but open minded
You can comfortably invest $50/month in yourself or someone else

You might prefer another service if:

You feel the need to choose every item yourself
You prefer quantity over quality
You're looking for basics or necessities
You want only one category (just gear or just sport apparel)
Budget is a primary concern

Our typical member: Professional woman, 32-55, really into their sport and play actively, values experiences, goals of fitness, improvement and self-care, enjoys luxury but doesn't always indulge herself, and of course, loves giving thoughtful gifts.
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